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Need Help?

If you need urgent assistance, please click the "Help" button and fill out the form.

However, due to a time difference of more than 12 hours between Korea, North America, and Europe, we may not be able to respond immediately. We will send you an email within 12 to 24 hours, so please be patient.

Pre Sale Questions

Yes, all products are ordered from our headquarters in Korea and shipped directly from Korea.

Yes, it is possible. Currently, the countries available for shipping are as follows:

"US, CA, GB, DE, FR, IT, ES, NL, PL, PT, IE, FI, SE, CH, LU, UA, AT, BE, AL, BA, RS, CZ, HU, DK, NO, GR, MT, BG, LT, LV, RO, SI, SK, HR, EE, CY, IL, MX, BR, CL, CO, SG, AU, NZ, JP, HK, MO, TR, SA, AE, TW, PH, ID, MY".

Shipping is not available to countries other than these.

Asia 3–5 (Business Days)
USA, Canada 7–12 (Business Days)
Europe, Australia 7–14 (Business Days)

European countries have a VAT rate of 17–27% depending on the country. We cover the full amount of this tax. However, if customs duties are incurred, the recipient must pay them. We do not cover these costs.

Yes, it is included in the product price.
The minimum order quantity is 30 units, and an additional discount applies. Please send us an email.
However, please note that customs duties may apply to bulk purchases. If customs duties are incurred, the buyer is responsible for bearing the cost and liability. Please check the customs regulations of your respective country before placing a bulk order.
There are various reward points available, including purchase points, review points, and referral points. Accumulate points to receive discount benefits.