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- Pre Sale Questions
Need Help?
If you need urgent assistance, please click the "Help" button and fill out the form.
However, due to a time difference of more than 12 hours between Korea, North America, and Europe, we may not be able to respond immediately. We will send you an email within 12 to 24 hours, so please be patient.
Pre Sale Questions
Yes, all products are ordered from our headquarters in Korea and shipped directly from Korea.
Yes, it is possible. Currently, the countries available for shipping are as follows:
"US, CA, GB, DE, FR, IT, ES, NL, PL, PT, IE, FI, SE, CH, LU, UA, AT, BE, AL, BA, RS, CZ, HU, DK, NO, GR, MT, BG, LT, LV, RO, SI, SK, HR, EE, CY, IL, MX, BR, CL, CO, SG, AU, NZ, JP, HK, MO, TR, SA, AE, TW, PH, ID, MY".
Shipping is not available to countries other than these.
Asia 3–5 (Business Days)
USA, Canada 7–12 (Business Days)
Europe, Australia 7–14 (Business Days)
VAT and customs fees may be charged upon purchase. You do not have to pay anything extra when you receive the product. However, in case of wholesale, please contact us separately.


